Terms of use.

Last updated: 15th July 2025
Website: www.lucyharveycoaching.com
Owner: Lucy Harvey Coaching

1. Acceptance of Terms

By using this website, you agree to comply with and be bound by these Terms of Use. If you do not agree, please do not use the site.

2. Who We Are

Lucy Harvey Coaching provides executive, career and life coaching services, resources and digital content for personal and professional development.

Business Address: Stroud, GL5 5NB

3. Use of the Website

  • You must be 18 or older to use this website.

  • Content is provided for general informational and educational purposes.

  • You agree not to use this site for unlawful or unauthorised purposes.

4. Intellectual Property

All website content (text, images, video, downloads, etc.) is the property of Lucy Harvey Coaching unless otherwise stated.

  • You may not reproduce, distribute, or use any content without prior written permission.

  • Limited personal use is allowed (e.g., reading blog posts or downloading free resources for private use).

5. Testimonials and Results Disclaimer

Testimonials on this site reflect individual experiences. Results are not guaranteed and may vary. Coaching is a collaborative process, and outcomes depend on your own commitment and circumstances.

6. Coaching Disclaimer

The services offered are not a substitute for professional mental health, medical, legal, or financial advice.
You are responsible for your own decisions, actions, and outcomes.

If you are in crisis or need support for mental health, contact a qualified professional or emergency services.

7. External Links

This website may contain links to third-party sites. We are not responsible for their content or privacy practices.

8. Limitation of Liability

To the fullest extent permitted by law, Lucy Harvey Coaching shall not be liable for any loss or damage arising from the use of this site, including reliance on content or services.

9. Privacy and Cookies

Please refer to our [Privacy Notice] and [Cookie Policy] for information on how we collect, use, and store your data in compliance with GDPR.

10. Cancellation & Refunds (For Paid Services)

Under UK Consumer Contracts Regulations, you may have the right to cancel your purchase within 14 days.

However, if you consent to begin coaching or access digital content immediately, your right to cancel may be waived.

Refund policies are detailed in our Coaching Service Agreement, agreed and signed when you undertake our services.

11. Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes shall be resolved under the exclusive jurisdiction of the English courts.

12. Confidentiality (for Coaching Services)

Any information you share with us during coaching sessions, via email, or through booking forms is treated as confidential and will not be shared with any third party unless:

  • We are required by law or regulatory obligation to do so.

  • You provide written consent for us to share certain information.

  • There is a serious risk of harm to you or someone else.

We also request that you do not share any private or confidential content from coaching sessions with others unless agreed in writing.

We follow good ethical practice for coaching professionals following International Coaching Federation (ICF) guidelines, competencies and ethics

13. Contact

For questions or complaints, email: lucy@lucyharveycoaching
Business Address available upon request.